RBL Cares Chatbot - All you need to know about 'RBL Cares'

All you need to know about 'RBL Cares'

RBL Bank Jan 28, 2021

For providing 24x7 instant resolution to customer queries, RBL bank has introduced the chatbot – RBL Cares. RBL Cares is an AI (Artificial Intelligence) & NLP (Natural Language Processing) powered digital assistant for managing customer queries. Now, let’s understand how a chatbot works.

What is a chatbot and how does it work?

With the tremendous advancement in digital technology, automated-operations using Artificial Intelligence (AI)-driven web applications, have gained prominence. A chatbot is a typical example of this technology - To put it simply, a chatbot is a computer program, which is designed to simulate conversation with humans.

RBL Cares is a conversational chatbot with transaction capability. Here’s a look at its features and benefits:

1. 24x7 Availability: Ask your queries anywhere and anytime to get instant answers.

2. Quick and Easy: One of the easiest ways to interact for immediate responses

3. Safe & Secure: RBL Cares is a digitally secured chatbot – It provides for privacy of your questions, and the digitally secure mechanism ensures that no third-parties can access or intercept your queries.

So, get started with your banking buddy ‘RBL Cares’ for any query related to RBL Bank!

Services available with RBL Cares:

You can perform a wide range of banking services operations with the help of the RBL chatbot.

Banking	Credit Cards
Check Account Balance	Apply for a new Card
Download Statement	View Card Summary
Open a Fixed Deposit / Recurring Deposit	View Last Five Transactions
Fund Transfer (NEFT / IMPS)	Download Card Statement
Block / Unblock Debit Card	View Reward Points Summary
Reset Debit Card PIN	Check Credit Limit
Update your Email Address	Credit Limit Increase Request
Cheque Book Request	Enable / Disable International Transactions
Stop Cheque Payment	Block / Unblock Card
View your Credit Score	View Statement Cycle date
Apply for new products and many more!	Opt for E-statement and many more!

You can also ask various queries related to RBL Bank’s products, process and services.

For e.g., I want to know the interest rates of Savings Accounts / Credit card fees and charges / Give me the location for Malad branch / What is UPI / How to register for RBL MoBank / How can I pay credit card bills etc.

To conclude, RBL Cares is your perfect banking buddy for all queries related to RBL Bank. Get access to specialized banking services and products by relying on RBL Bank - among India’s fastest growing private sector banks, with an expanding presence across the country.

Disclaimer: Articles published on the website are merely indicative and suggestive in nature and do not amount to solicitation. The contents do not guarantee the desired returns and/or results. Reader is advised to exercise discretion and consult independent advisors for achieving desired result. Visitors to this blog/ website w.r.t products & services offered by RBL Bank Limited herein, shall ensure that the comments / feedback posted shall be restricted to the contents published herein and shall not contain such language that may be un-parliamentary or against any religion, caste, section of society, political view etc. While our endeavor is to publish the comments that are submitted, however, all comments/feedback shall be subject to internal review by RBL Bank Limited. We do not guarantee that the comments that are submitted will be published.

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