Depository Services - Investor Grievance Redressal Mechanism
| Details of | Contact Person | Address | Contact No. | Email Id | Working Hours |
|---|---|---|---|---|---|
| Customer Care | RBL Bank Customer Care | RBL Bank Ltd. One World Center, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013, India | +91 22 6115 6300 | customercare@rblbank.com | Available 24X7 |
| Head of Customer Care | Vikas Nigam (Principal Nodal Officer) | RBL Bank Ltd, Unit No. 306-311, 3rd Floor, JMD Megapolis, Sector – 48, Sohna Road, Gurugram – 122018, Haryana | +91 22 7143 2700 | principalnodalofficer@rblbank.com | *Monday - Friday 9:30 AM to 6:30 PM |
| Compliance Officer | Anand Adhikari | RBL Bank Ltd. One World Center, Tower 2B, 9th Floor, 841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013, India | +91 22 4302 0899 | Demat.Complianceofficer@rblbank.com | *Monday - Friday 9:30 AM - 6:30 PM Saturday (3rd & 5th) 9:30 AM - 4:00 PM |
| CEO | R Subramaniakumar | RBL Bank Ltd. One World Center, Tower 2B, 6th Floor,841, Senapati Bapat Marg, Lower Parel (W), Mumbai 400013, India | +91 22 4302 0600 | CEO@rblbank.com | *Monday - Friday 9:30 AM - 6:30 PM |
*Excluding bank holidays
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with Depository at https://www.cdslindia.com/Footer/grievances.aspx / https://www.epass.nsdl.com/complaints/websitecomplaints.aspx or SEBI at https://scores.gov.in/scores/Welcome.html. Please quote your Complaint Ref No. while raising your complaint at SEBI SCORES/Depository portal. In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with your Depository.
