Grievance Redress Day
At RBL Bank, we prioritize customer centricity and transparency. To enhance our relationship, we host Grievance Redress Day, allowing customers to visit our branches and directly communicate their concerns with the Branch Manager or Service Delivery Manager.
This initiative ensures prompt resolution of customer grievances, enhancing satisfaction and trust in our services for a positive experience.
Grievance Redress Day is conducted at each of our branches on 1st Saturday of every month.
(If the 1st Saturday is a holiday, it will be held on the next working day)
We encourage you to visit us with any concerns you may have during business hours, and we assure you of our prompt attention and support.
We look forward to welcoming you on Grievance Redress Day.
Note:
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You can raise your grievances also through multiple channels like Branches, Contact Centre, Email, Website etc.
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Please refer to our Grievance Redress process available here, for guidance.
We thank you for your continued trust in us and look forward to serving you better.
Click here to locate our Branches.
